Customer Support and Info:

WHERE DOES THIS STORE SHIP FROM?

We are located in Oceanside, CA.

DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?

We accept any and all international orders. PayPal will calculate and show you the postage costs for your order before you submit a payment.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

All items are shipped within 5 business days. If it has been over two weeks and you still do not have your order, please contact us. Be sure to include your order/invoice number.

WHAT IS THIS STORE'S RETURN AND EXCHANGE POLICY?

All returns must be made within 14 days. Just inform us by mail and we'll send you our return address.

Please note we can't take back items that have been worn already. If you would like to exchange for another size or design, that's no problem at all. However, we will have to charge for shipping again. That's why we advise people to take a good look at the size chart before ordering.

Sizing Information:

Please click on the item you would like sizing information on: Dog Tees, Dog Vests, Dog Warmers.

WHAT IS Big Cartel?

Our store is powered by Big Cartel, an online store system and marketplace for independent businesses.

HOW DO I PAY FOR MY ORDER? IS IT SECURE?

Our store uses PayPal, one of the most secure and trusted payment solutions available. Before entering any personal information, you will be transferred to PayPal's secure servers. Through PayPal we can accept Visa, Mastercard, Discover, American Express. You may also make payments using your personal bank account or directly out of your PayPal balance.

Is something wrong with you order? Still have questions?

If you have a problem with your order or have any questions regarding our products, please contact us. We will get back to you as soon as possible.